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How to Buy

Register on the Marketplace and discover a variety of authentic products. Take advantage of exclusive offers and support local commerce.

Advantages of Shopping at Marketplace Comercial

Supporting Local Business: By shopping at Marketplace Comercial, you are directly contributing to strengthening the local economy by supporting small businesses and entrepreneurs in the region.

Unique and Quality Products: Discover a wide selection of authentic products that you won’t find in department stores. Treat yourself to a unique shopping experience with local quality items.

Convenience and Speed: Shop online conveniently and efficiently at Marketplace Comercial. We offer fast delivery so that you receive your products without delay.

Personalised Service: Our local salespeople know your products well and are always ready to offer you personalised, quality service, ensuring that you get the most out of your purchase.

Customer FAQs

What is the Marketplace?

TOMI’s Marketplace allows merchants to make their products available for sale.

Quem pode comprar no Marketplace?

Any private customer in Portugal over the age of 18 can buy Marketplace products via the website, app and TOMI.

What is the estimated delivery time for a Marketplace product?

The estimated delivery time of a product, by shipping method, is available on the respective product page, ‘Delivery in xx – yy days’ and varies depending on the type of product and the Seller.

What are the costs and shipping methods available for Marketplace products?

Each seller chooses the shipping methods they want to offer, as well as the cost of each one and the geographical areas of Portugal they ship to. The shipping methods, cost and estimated delivery time can be found on each product page and at the checkout.

What forms of payment are accepted for Marketplace products?

Customers have the option of paying their orders directly to the retailers.

This solution will make it possible to pay for orders by transferring them directly to shopkeepers using one of the following methods:

  1. MB WAY (telephone contact provided by the merchant)
  2. Direct bank transfer (via IBAN)
  3. SPIN (new payment tool made available by Banco de Portugal)

When the payment details are made available during the order checkout process, a reference is provided which must be entered on the receipt(s) of the method(s) used, in order to facilitate checking by the merchant.

It is also permitted to purchase products with payment to be made in a physical shop, directly to the merchant(s).

Who dispatches Marketplace orders?

Shipping is the responsibility of the Seller.

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